Last updated: October 30, 2026
1. Warranty Coverage
- All repair parts are covered by a standard warranty against manufacturing defects. The warranty period for each product/quality grade is shown on the product page or confirmed by our sales team (typically 30–180 days depending on the product line).
- Warranty starts from the delivery date recorded by the carrier.
2. What Is Covered
- Manufacturing defects: non-working units on arrival (DOA), display spots/lines inherent to the part, dead pixels beyond the allowed standard, touch or function failure not caused by installation.
3. What Is Not Covered
- Damage caused by improper installation, disassembly, over-heating, static discharge, liquid, drops or pressure;
- Damage during self-repair by unqualified personnel (professional installation is strongly recommended);
- Normal wear items (adhesives, screws, consumables) and clearance/final-sale items;
- Issues reported after the warranty period.
4. How to Claim
- Contact us via WhatsApp: +86 135 4329 7559 or your account order page with order number, defect quantity and clear photos/video.
- Our after-sales team verifies the claim (may ask to return samples for testing).
- Approved claims are settled by replacement, credit for future orders, or refund, as agreed.
For returns and refunds, see our Return & Refund Policy.
